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96M Casino Terms & Conditions Malaysia

These 96M terms and conditions form a binding agreement between you and 96M. They cover your account, payments, bonuses and conduct. By registering or playing, you accept them in full.

Last updated 17 October 2026. Please read these terms carefully and check this page regularly for updates.

1. Acceptance of 96M Terms and Conditions

By opening an account or using any 96M service, you confirm that you have read, understood and agreed to these terms. They apply together with our privacy policy, our responsible gaming policy and the specific rules of each game and promotion. If you do not agree, please do not use our services.

2. Eligibility

To use 96M, you must:

  • Be at least 18 years old, or the legal gambling age in your jurisdiction if higher.
  • Have full legal capacity to enter into this agreement.
  • Not be self-excluded from gambling with 96M or any other operator.
  • Use our services only where it is legal for you to do so.

You are responsible for checking the laws that apply to you. We may close any account that does not meet these requirements.

3. Your Account

Each person may hold only one account. Likewise, only one account is allowed per household, device, IP address, email, phone number or payment method, unless we agree otherwise. You must provide accurate, current information and update it when it changes.

Keep your login details secret. You are responsible for all activity on your account. If you suspect unauthorised access, contact support immediately. We may suspend or close duplicate or fraudulent accounts and void related bets and winnings.

4. Identity Verification (KYC)

We are required to verify the identity and age of our players. Therefore, we may ask for documents such as an IC or passport, proof of address and proof of payment method ownership. Usually, this happens before your first withdrawal. Until verification is complete, we may restrict deposits, play or withdrawals.

5. Deposits

Deposits can be made with the methods listed in the cashier, including e-wallets, FPX online banking, bank transfer and selected cryptocurrencies. You must use payment methods registered in your own name. Minimum and maximum amounts are shown in the cashier. We do not accept deposits from third parties, and funds must not come from criminal activity.

6. Withdrawals

You may withdraw your available balance at any time, subject to verification and any active bonus terms. Withdrawals are usually paid to the same method used to deposit. Most requests are processed within 5 to 15 minutes. However, first withdrawals, large amounts or security reviews may take longer.

We may apply withdrawal limits per transaction or per day. In addition, we may require that deposits are wagered at least once before withdrawal to prevent money laundering.

7. Bonuses and Promotions

Each promotion has its own terms, which form part of this agreement. Generally:

  • Bonus funds must meet the stated wagering requirement before they can be withdrawn.
  • Only one active bonus is allowed at a time.
  • Games contribute to wagering at different rates.
  • Maximum bet limits may apply while a bonus is active.
  • Bonuses expire if not used within the stated period.

We may cancel bonuses and related winnings if we detect abuse, such as multiple accounts or irregular betting patterns. Bonuses are never guaranteed income.

8. Prohibited Activities

You must not:

  • Use bots, scripts or software to play automatically.
  • Collude with other players or exploit errors and faults in games.
  • Engage in fraud, chargebacks, money laundering or match fixing.
  • Sell, transfer or share your account.
  • Abuse or threaten our staff or other players.

If we find a breach, we may void bets, withhold winnings, close your account and report the matter to the authorities.

9. Game Rules and Errors

Each game has its own rules, available inside the game. In case of a malfunction, all affected bets and payouts are void. If a payout is credited by mistake, we may correct your balance.

10. Responsible Gaming

We provide deposit limits, time-outs, reality checks and self-exclusion. You can find these in your account or on our responsible gaming page. We may also limit or close an account if we believe gambling is causing harm.

11. Limitation of Liability

Our services are provided "as is". To the extent allowed by law, 96M is not liable for indirect or consequential losses. This includes lost profits, interruptions caused by internet failures, or events beyond our reasonable control. Nothing in these terms limits liability that cannot be excluded by law.

12. Account Closure

You may close your account at any time by contacting support. We may also suspend or close accounts that breach these terms. On closure, any verified, non-bonus balance will be returned to you, less any amounts owed.

13. Complaints and Disputes

If you have a complaint, contact customer support first and give as much detail as possible. We aim to reply within 48 hours. If the matter remains unresolved, you may escalate it to a manager. Afterwards, you may refer it to the relevant licensing authority.

14. Governing Law

96M is licensed and regulated by the Government of Curacao. These terms are governed by the laws of Curacao, and disputes fall under the jurisdiction of its courts, unless local law requires otherwise.

15. Changes to These Terms

We may update these terms from time to time. Significant changes will be announced on the website or by email. Continuing to use 96M after the update means you accept the revised terms.